I work remotely with a team that’s spread across Europe and I just before Christmas, I calculated that I lost a full third of my week to video calls, most of which should have been emails. So I read this and shouted OMFG YES to almost every point. Obviously, every team is different and this guide isn’t a one-size-fits-all solution (nor does it claim to be) but there’s so much in here to take on board.

(Until I sort out my professional blog, you’re just going to have to put up with the occasional work/devops related post on here, sorry about that.)